star drive france (limited km) - france motorhome rental companies

star drive france (limited km) - motorhome rental france

Star Drive France (Limited km)

The operator of Star Drive France, is one of the largest and most widespread European motorhome rental networks. It is the brainchild of the Grosso family’s leading commercial group which vaunts over thirty years’ experience in the motorhome sector. There are now more than 80 rental Centers in the network, distributed across France and in Europe.

The operator of Star Drive France that make up the network rent out Blucamp motorhomes. These Motorhomes are designed for rental purposes and built for ESA Spa by leading motorhome manufacturers.

The operator of Star Drive France is still in full expansion and more and more entrepreneurs are requesting to become part of this important network which in turn is part of a group of companies that specialize in outdoor vacations.

SERVICES
- 10 different vehicle models specifically designed and conceived for rental purposes
- DVD - practical DVD guide of how to use the new campers
- Guaranteed assistance in all of the European operator of Star Drive France's rental centers
- Wide range of former rental campers with low milage and covered by warrantee
- Vehicles equipped with guides to the service areas
- Vehicles sanitized before each rental
- Holiday Card, the service card which offers you discounts and special offers

Note: The services offered may vary according to the rental country



Star Drive France (Limited km) Rental Terms

Important information about your rental

On arrival you will be required to sign a rental agreement with the operators of Star Drive France. Here is a summary of the terms and conditions:

Definitions
The following definitions apply for the Terms and Conditions for Star Drive France.

-  The Supplier means the operator of Star Drive France
-  The Client is also referred to as the hirer (s)

BOOKING TERMS AND CONDITIONS

Payments
An initial non refundable deposit will be secured at the time of booking confirmation, this as well as:
Down Payment – At the time of the booking a secondary supplier down payment amounting to 30% of the confirmed balance of the rental shall be made. The booking cannot be confirmed unless the down payment has been made.
Balance – The balance shall be paid 30 days prior to the pick up date. If the booking is made less than 30 days before the pick up date, the full amount shall be paid in a single installment.
The price indicated is based on the data available at the time of the booking. Additional sums may be due at the time of pick up for example, for the purchase of additional services requested by the customer after the booking has been made or for pick up/drop off outside the regular working hours (Euro 100 for pick up or drop off on Sundays, pick up or drop off after working hours) 

Guarantee deposit
The Customer shall have to leave a guarantee deposit of Euro 1500 prior to the pick up of the vehicle according to the instructions indicated in the reservation voucher. This deposit shall be returned after the vehicle is returned and checked. Failure to make the deposit shall entail the resolution of the contract and the supplier shall reserve the right to withhold the down payment made at the time of the booking. The guarantee deposit shall be paid – subject to agreement with the supplier – in cash, by cheque or by credit card.

Cancellations and changes
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
Cancellation by the Customer – If the cancellation is made before the booking is accepted by the supplier, no penalties shall be charged. The rental Center shall simply return the entire down payment received. Should the cancellation occur more than 33 days before the date scheduled for the beginning of the rental, 50% of the down payment (or roughly 15% of total rental charges) shall be returned. Cancellations between the 33th and 14th day shall entail the loss of 50% of the total cost of the rental. For cancellations after the 13th day, loss of 80% of the total cost of the rental.
Cancellation by the rental Center – should the rental Center cancel, the Customer shall have the right to demand double the down payment made.

Please note:
It is mandatory for Australians to have an international driving permit to drive in France.
Please be advised that if the requested documents are not presented, the handing over of the vehicle to the customer will NOT be authorized.

GENERAL RENTAL TERMS AND CONDITIONS

1. Description of the service
1.1. The service includes: vehicle rental for the no. of days and kilometers indicated in the contract, insurance: civil liability (insures against damages caused to third parties), “carta verde” (international EU insurance coverage document), theft and fire (insures against the total or partial loss of the vehicle owing to theft or fire), accidental damage insurance (insurance against damages to the vehicle as a result of crashes, collisions, overturning). The various insurance coverages may be subject to an excess/minimum which varies from center to centre. Indicatively, the excess/minimums are 10% of the commercial value of the vehicle in case of theft and Euro 1000 in case of damages to the vehicle for each single damage incident/accident (excluding damages to the inside of the vehicle for which there is no insurance coverage and for which the customer is entirely responsible).
1.2. The service does not include: fuel, flat tires, damages to tires and hubs.

2. Use of the vehicle
2.1. The rented vehicle shall be used in such a way as to always be covered by the insurance.
2.2. The Customer undertakes to use the vehicle with due diligence so as to warrant the safety of the persons on board and the integrity of third parties and of things as well as of the rented vehicle itself.
2.3. Specifically it shall not be possible to use and drive the vehicle as follows:
a) for purposes other than the transfer and lodging of people. The following activities are not compatible with the present contract:
1) sub-rental of the vehicle
2) lending of the vehicle free of charge to persons which are not included in the list of crew members
3) for commercial purposes, in whatever form, such as the transport of persons or things against payment, the sale of goods, etc.
b) in overload conditions and/or with a number of persons on board greater than the number authorized on the vehicle registration papers
c) on non-paved roads or "off road"
d) by persons aged under 21 (and who have had their driving permit for less than two years) or who are aged over 70, unless the supplier expressly grants its authorization, and/or by persons without a valid driving permit for the countries in which the vehicle will be driven
e) by persons whose conditions are not adequate or do not comply with the provisions of the traffic regulations of the country in which the vehicle is being used (tiredness, drunkenness, invalidity (even if temporary, affected by the use of drugs, etc.)
f) for illegal purposes
g) for the towing of trailers not authorized by the supplier
h) for races or competitions
i) at speeds higher than those permitted by the traffic regulations of the country in which the vehicle is being used or by the maximum limits set by the manufacturer.
2.4. Use of the vehicle in violation of even just one of the provisions laid down in clauses 2.1, 2.2 and 2.3 will entail the loss of the entire guarantee deposit paid and the immediate confiscation of the vehicle. In addition the Customer will be liable for all damages caused to the vehicle, to the supplier and to third parties. The Customer shall bear all liabilities, be they civil, penal or administrative, that should result from the violation of this clause. The Customer shall promptly reimburse the supplier any amounts paid in advance by the Center for possible violations or it shall proceed to the direct payment of the same.
2.5. The Customer declares that he is aware of the regulations which govern vehicle insurance in Italy, the clauses of the Italian traffic regulations and the regulations in force in the country in which the vehicle will be used.
2.6. Safekeeping of the vehicle: when not traveling, the Customer undertakes to leave the vehicle in a guarded parking lot, and, in any case, duly locked. The Customer shall be answerable and thus liable for all of the possible damages which in some way can be traced back to a negligent safekeeping of the vehicle according to the provisions specified. Where said damages exceed the amount of the guarantee deposit paid by the Customer, the Customer shall cover the damages in full even beyond the amount of the guarantee deposit.
2.7. Animals: authorization for the transport of pets shall be given by the supplier on a case to case basis.
2.8 Vehicles are not equipped to be used at temperatures below -10%°C.
2.9. Smoking is not permitted on the vehicles.

3. Insurance
3.1. The insurance coverage is described in clause 1.1. The Customer undertakes not to adopt a conduct or bring about events which could make the insurance coverage guaranteed by the policies described in point 1.1 void or null. The Customer declares to have read and accepted this clause and the general insurance terms and conditions.
3.2. The personal belongings, clothes and other things carried in the motorhome are not covered by the insurance. Furthermore, the insurance is null in case of driving in a state of drunkenness, or under the effect of drugs or if the Customer has supplied false information as to his identity, address, etc. or has presented false or inexact documents.
3.3. Furthermore, the insurance is valid exclusively in the countries listed in the “carta verde” (international EU insurance coverage document), and it is thus prohibited to travel with vehicles rented from the supplier in countries not listed in the "carta verde" (international EU insurance coverage document).

4. Liability (penal and civil) of the Customer– damages to the vehicle and to the supplier
4.1. The Customer shall be directly liable for all violations of road and parking regulations
4.2. In case of theft of the vehicle, of all or part of its equipment, in case of fire or accident, the Customer shall notify the supplier within 24h by e-mail or fax., failing which he shall be directly liable for all of the damages or loss resulting from his failure to inform the company , be they damages to the vehicle, the supplier or to third parties.
4.3. In the case of damages to goods belonging to third parties, or to third parties themselves, the customer shall fill in the “modulo di constatazione amichevole di incidente” (the amicable declaration form for collecting the data regarding the accident) and possibly make the other party sign it too. In all other cases the Customer shall require that the police authorities intervene and he shall ensure that the written reports and accident declarations be filled in with all the personal data and addresses of all of the persons involved and of possible witnesses and with the license plate numbers of the vehicles involved. The customer shall obtain copy of the aforementioned documents from the police authorities and send copy thereof to the supplier within 48 h of the accident. The Customer shall not take on any liabilities or responsibilities on behalf of or in the place and stead of the supplier.
4.4. Furthermore, the Customer shall be liable, where he is responsible for the damages caused, for the daily cost of the vehicle while immobilized for repairs. This cost shall be calculated on the basis of the rental cost per day during the period in question.
4.5. In case of damages to or theft of the vehicle, the Customer also authorizes the supplier to withhold the entire guarantee deposit. The damages shall be quantified and notified promptly to the customer within 7 days of the return of the vehicle. The difference between the amount of the guarantee deposit and the amount of the damages or the corresponding insurance excess, less the deductions provided for in the general terms and conditions where applicable, shall be returned to the customer within 30 days of the date of the notice. In case of the theft of the vehicle o multiple damages the customer shall be liable for the entire amount of the corresponding excesses and shall be liable for paying the difference between the total amount owed and the amount already withheld as guarantee deposit. The conditions for this payment shall be specified by the Rental Center.
4.6. In case of violations of the traffic regulations and pursuant to clauses 6 and 7 below, the Customer shall be liable for the entire damage or loss. For each violation. The supplier reserves the right to debit Euro 30 to the Customer to cover the administrative expenses involved.
4.7. In case of third party liability claims involving another vehicle of the same company, this coverage will no longer be active and the all risk liability shall be applied to both vehicles. The corresponding excess/minimums shall be applied, in addition to other expenses, and shall be borne by the party at fault.

5. Liability of the rental Center – damages to the Customer
5.1. The supplier does not take on any liability for the possible damages which the crew or the crew’s goods may incur after handing over the vehicle to the Customer.
5.2. The supplier shall similarly not be liable for any shortcomings, breakdowns or other vices which are not indicated in the pick up and drop off conditions checklist which the Customer shall have filled in together with the head of the supplier or one of its agents.
5.3. The supplier shall furthermore not be liable for possible problems that might arise due to involuntary delays, mechanical breakdowns or negligence of the rental team, nor for the cancellation or delays of the rental trip owing to illness, natural calamities, strikes, wars, weather conditions , quarantines, etc.
5.4. In the case the Customer is forced to suspend the trip, he shall immediately notify the supplier, or in any case do so within 24 hours, so that the Center can organize the return of the vehicle in the most adequate way, debiting the corresponding expenses to the Customer.
5.5. Similarly the supplier shall not be liable for problems or delays which are involuntary or not due to the supplier which may arise before the delivery of the vehicle or at the time of the delivery itself.
5.6. The supplier shall also not be responsible for any event which might arise after the delivery of the vehicle which might make the use of the vehicle either partly or completely impossible, such as an illnesses or other impairment of the Customer, including the impossibility to use the vehicle as planned, owing to accidents – even if caused by third parties and covered by the insurance – natural calamities, strikes, wars, quarantines, theft of the vehicle, etc. In these cases the Customer shall pay for the entire rental.
5.7. The supplier reserves the right to delay the beginning of the rental for which the contract has been made in the case of mechanical breakdowns, or other delays or impairments due to acts of God. In case of delays of over 48 hours, the supplier shall promptly inform the Customer who shall reserve the right to obtain the reimbursement of the full amount paid and the rescission of the contract, without the supplier having to reimburse anything extra.
5.8. No reductions in price shall be made for vehicles returned prior to the scheduled drop-off or for requests to shorten the rental period once the reservation has been confirmed.
5.9. Should the motorhome specified in the booking confirmation no longer be available, the Blurnet center reserves the right to supply another vehicle of the same or of a higher category.

6. Conditions of the Vehicle
6.1. The Customer declares to have inspected the vehicle and the standard equipment on board and to have attested its working order and the absence of vices and that the equipment on board corresponds to the list of equipment attached.
6.2. The vehicle shall be returned in the same conditions in which it was delivered, that is, with a full tank of gas, a full level of oil and in good hygienic conditions. It shall be perfectly clean both inside and out and the WC and gray water tanks shall be emptied (the discharge valves shall be left open). Shall the Customer fail to perform these tasks, the corresponding material and labour costs shall be deducted from the guarantee deposit. Failure to empty the black waters shall entail a charge of Euro 50 while additional cleaning costs vary from a minimum of Euro 50 to a maximum of Euro 150.
6.3. The Customer shall reimburse the supplier for all damages, losses or vices brought to the vehicle or its equipment which shall be noticed upon the return of the vehicle or, if not immediately noticeable, which shall be notified to the Customer within 24 hours.
6.4. Odometer – in the event that the odometer breaks, the Customer shall promptly notify the supplier. In case the supplier notices upon the return of the vehicle that the odometer has been tampered with, the Customer shall be charged the equivalent of 400 km per day for each day of the rental.
6.5. Maintenance: the Customer undertakes to carry on the maintenance of the vehicle rented to him with due diligence in accordance with the maintenance manual of the manufacturer, to protect the water pipes from freezing, to change the oil in the motor, should the oil change be scheduled during the rental period (the cost of the oil change shall be reimbursed in full by the supplier upon presentation of the corresponding invoice) and to perform all that is necessary to keep the vehicle in good working order.

7. Mechanical breakdowns
7.1. All expenses related to mechanical breakdowns, not caused by a lack of diligence on the part of the Customer or to actions thereof, shall be reimbursed by the supplier upon the return of the vehicle upon presentation of the corresponding invoice made out to the supplier  detailing all of the repairs made. Any spare parts that are replaced shall be returned to the supplier.
7.2. Authorization of the supplier must be requested and obtained in writing for repairs amounting to over €150.00.
7.3. Repairs shall in any case be made, whenever possible, by a mechanic authorized by the manufacturer of the vehicle.
7.4. The Customer undertakes to solve any problems that might arise during the rental, on the basis, whenever possible, of the suggestions given by the supplier and the operators of the Road Assistance Company, whose emergency contact numbers shall be supplied at the pick up of the vehicle.

8. Pick up and drop off:
8.1. The pick up and drop off of the vehicle shall be made at the supplier specified in the contract or in the location specified in the reservation voucher.
8.2. The rental period may begin and end on any day of the week, within the pick up/drop off  hours indicated in the reservation voucher.
Pick up/drop off outside the agreed times or on non-working days is possible, subject to prior agreements, with the payment of a surcharge.
exception made for Sundays and holidays unless specifically agreed upon.
8.3. Should the vehicle not be returned to the location agreed upon in the voucher, the costs of the pick up of the vehicle, of its return to the agreed drop-off location and of additional days exceeding the agreed rental period shall be debited to the Customer according to the price list.

Opening hours of centers:             
Form Monday to Saturday from  9:30 a.m. to 12:00 p.m.
From Monday to Friday from 4:00 p.m. to 7:00 p.m.
Pick up time: after 4:00 p.m. on the pick up day
Drop off time: by 11:00 a.m. on the drop off day
Extra cost for pick up/drop off outside opening hours:  (7:00 PM - 9:00 AM): Euro 100
Extra cost for pick up/drop off on non-working days and holidays:  € 100

Minimum rental periods:
10 nights in high season (for the months of July and August)
5 nights in all other periods or weekends
Shorter periods are possible subject to acceptance by the rental center

9. Delays
9.1. Should the Customer delay, for whatever reason, in picking up or returning the vehicle, he shall give notice thereof to the supplier by e-mail or fax. Should the delay occur the day scheduled for the return of the vehicle, the Customer shall notify the supplier indicated in the reservation voucher by telephone. The supplier reserves the right to apply a surcharge for the pick up or return of the Motorhome not at the agreed time.
9.2. The duration of the rental period cannot be extended unless confirmation is received from the supplier. Confirmation must be requested at least 2 days prior to the deadline. If no notice is given, the supplier reserves the right, two days after the scheduled drop off date, to report the failure to return the vehicle to the police authorities.
9.3. In any case, if not agreed upon, the delayed pick up or return of the vehicle shall be debited to the Customer at a cost four times the daily rental rate for each day of delay or part thereof. Authorized delays will be debited at the standard rate indicated in the price list.

10. Controversies:
10.1. In case of controversies, the law courts of the location of the legal headquarters of the supplier shall have jurisdiction, unless otherwise provided for by law.

IMPORTANT Expenses covered by the customer: the Customer shall be liable for all expenses related to the possible transfer of the vehicle across any border, to the required visas, authorizations for temporary import and export of all of the goods that are present on the vehicle, including all equipment supplied by the supplier.

* In case of controversies the Italian version of the GENERAL RENTAL TERMS AND CONDITIONS shall be binding.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.


Star Drive France (Limited km) Rental Terms for travel between 01-Jan-2014 and 31-Dec-2014

Important information about your rental

On arrival you will be required to sign a rental agreement with the operators of Star Drive France. Here is a summary of the terms and conditions:

Definitions
The following definitions apply for the Terms and Conditions for Star Drive France.

-  The Supplier means the operator of Star Drive France
-  The Client is also referred to as the hirer (s)

BOOKING TERMS AND CONDITIONS

Payments
An initial non refundable deposit will be secured at the time of booking confirmation, this as well as:
Down Payment – At the time of the booking a secondary supplier down payment amounting to 30% of the confirmed balance of the rental shall be made. The booking cannot be confirmed unless the down payment has been made.
Balance – The balance shall be paid 30 days prior to the pick up date. If the booking is made less than 30 days before the pick up date, the full amount shall be paid in a single installment.
The price indicated is based on the data available at the time of the booking. Additional sums may be due at the time of pick up for example, for the purchase of additional services requested by the customer after the booking has been made or for pick up/drop off outside the regular working hours (Euro 100 for pick up or drop off on Sundays, pick up or drop off after working hours) 

Guarantee deposit
The Customer shall have to leave a guarantee deposit of Euro 1500 prior to the pick up of the vehicle according to the instructions indicated in the reservation voucher. This deposit shall be returned after the vehicle is returned and checked. Failure to make the deposit shall entail the resolution of the contract and the supplier shall reserve the right to withhold the down payment made at the time of the booking. The guarantee deposit shall be paid – subject to agreement with the supplier – in cash, by cheque or by credit card.

Cancellations and changes
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
Cancellation by the Customer – If the cancellation is made before the booking is accepted by the supplier, no penalties shall be charged. The rental Center shall simply return the entire down payment received. Should the cancellation occur more than 33 days before the date scheduled for the beginning of the rental, 50% of the down payment (or roughly 15% of total rental charges) shall be returned. Cancellations between the 33th and 14th day shall entail the loss of 50% of the total cost of the rental. For cancellations after the 13th day, loss of 80% of the total cost of the rental.
Cancellation by the rental Center – should the rental Center cancel, the Customer shall have the right to demand double the down payment made.

Please note:
It is mandatory for Australians to have an international driving permit to drive in France.
Please be advised that if the requested documents are not presented, the handing over of the vehicle to the customer will NOT be authorized.

GENERAL RENTAL TERMS AND CONDITIONS

1. Description of the service
1.1. The service includes: vehicle rental for the no. of days and kilometers indicated in the contract, insurance: civil liability (insures against damages caused to third parties), “carta verde” (international EU insurance coverage document), theft and fire (insures against the total or partial loss of the vehicle owing to theft or fire), accidental damage insurance (insurance against damages to the vehicle as a result of crashes, collisions, overturning). The various insurance coverages may be subject to an excess/minimum which varies from center to centre. Indicatively, the excess/minimums are 10% of the commercial value of the vehicle in case of theft and Euro 1000 in case of damages to the vehicle for each single damage incident/accident (excluding damages to the inside of the vehicle for which there is no insurance coverage and for which the customer is entirely responsible).
1.2. The service does not include: fuel, flat tires, damages to tires and hubs.

2. Use of the vehicle
2.1. The rented vehicle shall be used in such a way as to always be covered by the insurance.
2.2. The Customer undertakes to use the vehicle with due diligence so as to warrant the safety of the persons on board and the integrity of third parties and of things as well as of the rented vehicle itself.
2.3. Specifically it shall not be possible to use and drive the vehicle as follows:
a) for purposes other than the transfer and lodging of people. The following activities are not compatible with the present contract:
1) sub-rental of the vehicle
2) lending of the vehicle free of charge to persons which are not included in the list of crew members
3) for commercial purposes, in whatever form, such as the transport of persons or things against payment, the sale of goods, etc.
b) in overload conditions and/or with a number of persons on board greater than the number authorized on the vehicle registration papers
c) on non-paved roads or "off road"
d) by persons aged under 21 (and who have had their driving permit for less than two years) or who are aged over 70, unless the supplier expressly grants its authorization, and/or by persons without a valid driving permit for the countries in which the vehicle will be driven
e) by persons whose conditions are not adequate or do not comply with the provisions of the traffic regulations of the country in which the vehicle is being used (tiredness, drunkenness, invalidity (even if temporary, affected by the use of drugs, etc.)
f) for illegal purposes
g) for the towing of trailers not authorized by the supplier
h) for races or competitions
i) at speeds higher than those permitted by the traffic regulations of the country in which the vehicle is being used or by the maximum limits set by the manufacturer.
2.4. Use of the vehicle in violation of even just one of the provisions laid down in clauses 2.1, 2.2 and 2.3 will entail the loss of the entire guarantee deposit paid and the immediate confiscation of the vehicle. In addition the Customer will be liable for all damages caused to the vehicle, to the supplier and to third parties. The Customer shall bear all liabilities, be they civil, penal or administrative, that should result from the violation of this clause. The Customer shall promptly reimburse the supplier any amounts paid in advance by the Center for possible violations or it shall proceed to the direct payment of the same.
2.5. The Customer declares that he is aware of the regulations which govern vehicle insurance in Italy, the clauses of the Italian traffic regulations and the regulations in force in the country in which the vehicle will be used.
2.6. Safekeeping of the vehicle: when not traveling, the Customer undertakes to leave the vehicle in a guarded parking lot, and, in any case, duly locked. The Customer shall be answerable and thus liable for all of the possible damages which in some way can be traced back to a negligent safekeeping of the vehicle according to the provisions specified. Where said damages exceed the amount of the guarantee deposit paid by the Customer, the Customer shall cover the damages in full even beyond the amount of the guarantee deposit.
2.7. Animals: authorization for the transport of pets shall be given by the supplier on a case to case basis.
2.8 Vehicles are not equipped to be used at temperatures below -10%°C.
2.9. Smoking is not permitted on the vehicles.

3. Insurance
3.1. The insurance coverage is described in clause 1.1. The Customer undertakes not to adopt a conduct or bring about events which could make the insurance coverage guaranteed by the policies described in point 1.1 void or null. The Customer declares to have read and accepted this clause and the general insurance terms and conditions.
3.2. The personal belongings, clothes and other things carried in the motorhome are not covered by the insurance. Furthermore, the insurance is null in case of driving in a state of drunkenness, or under the effect of drugs or if the Customer has supplied false information as to his identity, address, etc. or has presented false or inexact documents.
3.3. Furthermore, the insurance is valid exclusively in the countries listed in the “carta verde” (international EU insurance coverage document), and it is thus prohibited to travel with vehicles rented from the supplier in countries not listed in the "carta verde" (international EU insurance coverage document).

4. Liability (penal and civil) of the Customer– damages to the vehicle and to the supplier
4.1. The Customer shall be directly liable for all violations of road and parking regulations
4.2. In case of theft of the vehicle, of all or part of its equipment, in case of fire or accident, the Customer shall notify the supplier within 24h by e-mail or fax., failing which he shall be directly liable for all of the damages or loss resulting from his failure to inform the company , be they damages to the vehicle, the supplier or to third parties.
4.3. In the case of damages to goods belonging to third parties, or to third parties themselves, the customer shall fill in the “modulo di constatazione amichevole di incidente” (the amicable declaration form for collecting the data regarding the accident) and possibly make the other party sign it too. In all other cases the Customer shall require that the police authorities intervene and he shall ensure that the written reports and accident declarations be filled in with all the personal data and addresses of all of the persons involved and of possible witnesses and with the license plate numbers of the vehicles involved. The customer shall obtain copy of the aforementioned documents from the police authorities and send copy thereof to the supplier within 48 h of the accident. The Customer shall not take on any liabilities or responsibilities on behalf of or in the place and stead of the supplier.
4.4. Furthermore, the Customer shall be liable, where he is responsible for the damages caused, for the daily cost of the vehicle while immobilized for repairs. This cost shall be calculated on the basis of the rental cost per day during the period in question.
4.5. In case of damages to or theft of the vehicle, the Customer also authorizes the supplier to withhold the entire guarantee deposit. The damages shall be quantified and notified promptly to the customer within 7 days of the return of the vehicle. The difference between the amount of the guarantee deposit and the amount of the damages or the corresponding insurance excess, less the deductions provided for in the general terms and conditions where applicable, shall be returned to the customer within 30 days of the date of the notice. In case of the theft of the vehicle o multiple damages the customer shall be liable for the entire amount of the corresponding excesses and shall be liable for paying the difference between the total amount owed and the amount already withheld as guarantee deposit. The conditions for this payment shall be specified by the Rental Center.
4.6. In case of violations of the traffic regulations and pursuant to clauses 6 and 7 below, the Customer shall be liable for the entire damage or loss. For each violation. The supplier reserves the right to debit Euro 30 to the Customer to cover the administrative expenses involved.
4.7. In case of third party liability claims involving another vehicle of the same company, this coverage will no longer be active and the all risk liability shall be applied to both vehicles. The corresponding excess/minimums shall be applied, in addition to other expenses, and shall be borne by the party at fault.

5. Liability of the rental Center – damages to the Customer
5.1. The supplier does not take on any liability for the possible damages which the crew or the crew’s goods may incur after handing over the vehicle to the Customer.
5.2. The supplier shall similarly not be liable for any shortcomings, breakdowns or other vices which are not indicated in the pick up and drop off conditions checklist which the Customer shall have filled in together with the head of the supplier or one of its agents.
5.3. The supplier shall furthermore not be liable for possible problems that might arise due to involuntary delays, mechanical breakdowns or negligence of the rental team, nor for the cancellation or delays of the rental trip owing to illness, natural calamities, strikes, wars, weather conditions , quarantines, etc.
5.4. In the case the Customer is forced to suspend the trip, he shall immediately notify the supplier, or in any case do so within 24 hours, so that the Center can organize the return of the vehicle in the most adequate way, debiting the corresponding expenses to the Customer.
5.5. Similarly the supplier shall not be liable for problems or delays which are involuntary or not due to the supplier which may arise before the delivery of the vehicle or at the time of the delivery itself.
5.6. The supplier shall also not be responsible for any event which might arise after the delivery of the vehicle which might make the use of the vehicle either partly or completely impossible, such as an illnesses or other impairment of the Customer, including the impossibility to use the vehicle as planned, owing to accidents – even if caused by third parties and covered by the insurance – natural calamities, strikes, wars, quarantines, theft of the vehicle, etc. In these cases the Customer shall pay for the entire rental.
5.7. The supplier reserves the right to delay the beginning of the rental for which the contract has been made in the case of mechanical breakdowns, or other delays or impairments due to acts of God. In case of delays of over 48 hours, the supplier shall promptly inform the Customer who shall reserve the right to obtain the reimbursement of the full amount paid and the rescission of the contract, without the supplier having to reimburse anything extra.
5.8. No reductions in price shall be made for vehicles returned prior to the scheduled drop-off or for requests to shorten the rental period once the reservation has been confirmed.
5.9. Should the motorhome specified in the booking confirmation no longer be available, the Blurnet center reserves the right to supply another vehicle of the same or of a higher category.

6. Conditions of the Vehicle
6.1. The Customer declares to have inspected the vehicle and the standard equipment on board and to have attested its working order and the absence of vices and that the equipment on board corresponds to the list of equipment attached.
6.2. The vehicle shall be returned in the same conditions in which it was delivered, that is, with a full tank of gas, a full level of oil and in good hygienic conditions. It shall be perfectly clean both inside and out and the WC and gray water tanks shall be emptied (the discharge valves shall be left open). Shall the Customer fail to perform these tasks, the corresponding material and labour costs shall be deducted from the guarantee deposit. Failure to empty the black waters shall entail a charge of Euro 50 while additional cleaning costs vary from a minimum of Euro 50 to a maximum of Euro 150.
6.3. The Customer shall reimburse the supplier for all damages, losses or vices brought to the vehicle or its equipment which shall be noticed upon the return of the vehicle or, if not immediately noticeable, which shall be notified to the Customer within 24 hours.
6.4. Odometer – in the event that the odometer breaks, the Customer shall promptly notify the supplier. In case the supplier notices upon the return of the vehicle that the odometer has been tampered with, the Customer shall be charged the equivalent of 400 km per day for each day of the rental.
6.5. Maintenance: the Customer undertakes to carry on the maintenance of the vehicle rented to him with due diligence in accordance with the maintenance manual of the manufacturer, to protect the water pipes from freezing, to change the oil in the motor, should the oil change be scheduled during the rental period (the cost of the oil change shall be reimbursed in full by the supplier upon presentation of the corresponding invoice) and to perform all that is necessary to keep the vehicle in good working order.

7. Mechanical breakdowns
7.1. All expenses related to mechanical breakdowns, not caused by a lack of diligence on the part of the Customer or to actions thereof, shall be reimbursed by the supplier upon the return of the vehicle upon presentation of the corresponding invoice made out to the supplier  detailing all of the repairs made. Any spare parts that are replaced shall be returned to the supplier.
7.2. Authorization of the supplier must be requested and obtained in writing for repairs amounting to over €150.00.
7.3. Repairs shall in any case be made, whenever possible, by a mechanic authorized by the manufacturer of the vehicle.
7.4. The Customer undertakes to solve any problems that might arise during the rental, on the basis, whenever possible, of the suggestions given by the supplier and the operators of the Road Assistance Company, whose emergency contact numbers shall be supplied at the pick up of the vehicle.

8. Pick up and drop off:
8.1. The pick up and drop off of the vehicle shall be made at the supplier specified in the contract or in the location specified in the reservation voucher.
8.2. The rental period may begin and end on any day of the week, within the pick up/drop off  hours indicated in the reservation voucher.
Pick up/drop off outside the agreed times or on non-working days is possible, subject to prior agreements, with the payment of a surcharge.
exception made for Sundays and holidays unless specifically agreed upon.
8.3. Should the vehicle not be returned to the location agreed upon in the voucher, the costs of the pick up of the vehicle, of its return to the agreed drop-off location and of additional days exceeding the agreed rental period shall be debited to the Customer according to the price list.

Opening hours of centers:             
Form Monday to Saturday from  9:30 a.m. to 12:00 p.m.
From Monday to Friday from 4:00 p.m. to 7:00 p.m.
Pick up time: after 4:00 p.m. on the pick up day
Drop off time: by 11:00 a.m. on the drop off day
Extra cost for pick up/drop off outside opening hours:  (7:00 PM - 9:00 AM): Euro 100
Extra cost for pick up/drop off on non-working days and holidays:  € 100

Minimum rental periods:
10 nights in high season (for the months of July and August)
5 nights in all other periods or weekends
Shorter periods are possible subject to acceptance by the rental center

9. Delays
9.1. Should the Customer delay, for whatever reason, in picking up or returning the vehicle, he shall give notice thereof to the supplier by e-mail or fax. Should the delay occur the day scheduled for the return of the vehicle, the Customer shall notify the supplier indicated in the reservation voucher by telephone. The supplier reserves the right to apply a surcharge for the pick up or return of the Motorhome not at the agreed time.
9.2. The duration of the rental period cannot be extended unless confirmation is received from the supplier. Confirmation must be requested at least 2 days prior to the deadline. If no notice is given, the supplier reserves the right, two days after the scheduled drop off date, to report the failure to return the vehicle to the police authorities.
9.3. In any case, if not agreed upon, the delayed pick up or return of the vehicle shall be debited to the Customer at a cost four times the daily rental rate for each day of delay or part thereof. Authorized delays will be debited at the standard rate indicated in the price list.

10. Controversies:
10.1. In case of controversies, the law courts of the location of the legal headquarters of the supplier shall have jurisdiction, unless otherwise provided for by law.

IMPORTANT Expenses covered by the customer: the Customer shall be liable for all expenses related to the possible transfer of the vehicle across any border, to the required visas, authorizations for temporary import and export of all of the goods that are present on the vehicle, including all equipment supplied by the supplier.

* In case of controversies the Italian version of the GENERAL RENTAL TERMS AND CONDITIONS shall be binding.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.


Star Drive France (Limited km) Insurance

Insurances included in Rates:
Civil liability (insures against damages caused by third parties), “carta verde” (international EU insurance coverage), theft and fire (insures against the total or partial loss of the vehicle owing to theft or fire), accidental damage insurance (insurance against damages to the vehicle as a result of crashes, collisions, overturning), The various insurance coverages may be subject to an excess/minimum of 10% of the commercial value of the vehicle in case of theft and to an excess/minimum of Euro 1000 in case of damages to the vehicle for each single damage incident/accident (excluding damages to the inside of the vehicle for which there is no excess or minimum and for which the customer is entirely responsible).

Insurance
- The insurance coverage is described in the above. The Customer undertakes not to adopt a conduct or bring about events which could make the insurance coverage guaranteed by the policies described in the above void or null. The Customer declares to have read and accepted this clause and the general insurance terms and conditions.
- The personal belongings, clothes and other things carried are not covered by the insurance. Furthermore, the insurance is null in case of driving in a state of drunkenness, or under the effect of drugs or if the Customer has supplied false information as to his identity, address, etc. or has presented false or inexact documents.
- Furthermore, the insurance is valid exclusively in the countries listed in the “carta verde”(international EU insurance coverage document), and it is thus prohibited to travel with vehicles rented from the supplier in countries not listed in the “carta verde”.
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